Our Team

During peak season, one shipment of bananas could have been stuck in port for several days due to a shortage of available containers. Alexander quickly reallocated the fleet between clients, negotiated with partners and secured a reserve container. The shipment went out on schedule.

Alexander knows the entire chain from the quayside to the warehouse and monitors it daily to ensure no bottlenecks emerge.

While processing a new shipment, Yulia spotted a discrepancy in the labelling and certificates. A minor detail at first glance, but one that carried a real risk of delay. Yulia agreed the corrections with the supplier, updated the documents and submitted the declaration without any queries

Attention to detail and a thorough knowledge of customs requirements enable Yulia to clear cargo without unnecessary questions from inspectors.

An urgent shipment from Asia was partly subject to phytosanitary control requirements. Nikolay travelled to the port, carried out an inspection, requested additional supporting documents from the supplier and agreed them with the inspectorate. As a result, the consignment cleared control within a single working day.

Nikolay’s task is not to slow the process down, but to strike a balance between clearance speed and strict regulations, which he knows down to the finest detail.

When inspectors suspected a weight discrepancy, Pyotr personally attended the opening of the container, provided the full set of documents and secured a swift resolution with no fines or additional costs.

In critical moments, Pyotr is always there for the cargo, protecting the client’s interests at the customs and temporary storage warehouse site.

While processing high-precision equipment from Europe, Fyodor reworked the technical descriptions, agreed the classification with inspectors and secured release without an increase in duty.

For Fyodor, every detail in a specification matters, because on complex projects, an error isn’t just a delay — it’s a direct financial loss for the client.

Georgy is responsible for the final stage: releasing declarations and closing out documentation. When one shipment risked getting stuck due to a system failure, he promptly contacted the operator, got the data restored and completed the release the same day.

Georgy’s speed of release isn’t down to chance — it’s the result of personal oversight of every document and every line of every declaration.